Online Urgent Care: Fast, Trusted Virtual Appointments from Health Express Clinics in Lewisville
At Health Express Clinics in Lewisville, we’ve seen how healthcare has changed—and how patients now expect faster, more convenient care without compromising quality. That’s why we offer online urgent care through secure virtual consultations with our experienced medical team.
As a board-certified family physician, I’ve treated thousands of patients both in-person and virtually. Our telemedicine and telehealth services make it easier than ever for busy families, working professionals, and individuals in remote areas to get the care they need—without the wait, traffic, or risk of exposure in a crowded clinic.

What Is Online Urgent Care?
Online urgent care is medical care provided virtually through a secure video or phone platform. It allows patients to see a telehealth doctor or telemedicine provider in real time from the comfort of their home, office, or anywhere with an internet connection.
“In many cases, you don’t need to leave your home to get effective medical care. Our online urgent care visits are fast, affordable, and backed by the same clinical judgment we bring to in-person visits.”
— Dr. Harveer Parmar, MD
What Conditions Can Be Treated with Virtual Urgent Care?
While not every condition is appropriate for virtual care, a large majority of common urgent issues can be managed online, including
Common Virtual Urgent Care Conditions:
- Telemedicine is effective for addressing a variety of common medical issues, including
- Acne
- Common Cold
- Dizziness
- Ear Infection
- Eczema
- Flu (Influenza)
- COVID-19
- Urinary Tract Infections (UTIs)
- Sore Throat
- Strep Throat
- Toothaches
- Tooth Infection
- Sinus Infection
- Skin Infection
- Skin Rash
- Poison Ivy Rash
- Vaginal Infections
- Bacterial Vaginosis
- Yeast Infection
- Conjunctivitis (Pink Eye)
- Back Pain
- Asthma
- Allergies
- Migraines
- STI Screenings
- Herpes
- Animal Bites (Dog, Cat)
- Nausea, Vomiting and Diarrhea
- Insect Bites
- Sprains & Strains
We also offer virtual appointments for chronic condition check-ins, mental health concerns, and follow-ups when a physical exam is not required.


How Health Express Clinics Handles
Online Urgent Care
At our clinic, we’ve developed protocols and workflows to ensure your virtual visit is as safe, effective, and efficient as an in-person visit.
Our Telehealth Workflow Includes:
- Symptom screening before the visit
- Clinical intake and medical history via secure form
- Real-time video consultation with a physician
- E-prescribing to your local pharmacy
- Lab or imaging orders sent electronically when needed
- Follow-up appointment or in-person referral if appropriate
We’ve successfully treated thousands of patients virtually, especially during flu season, COVID surges, and severe Texas weather events.
Real-World Examples (Anonymized)
- A 34-year-old mom in Flower Mound was unable to leave the house due to her toddler’s illness. She had a UTI, which we treated via virtual consultation and e-prescribed antibiotics—symptoms resolved in 3 days.
- A college student home from Denton called in with sore throat, fatigue, and body aches. After virtual assessment, we ordered a COVID-19 PCR and treated for influenza A. He recovered at home.
- A 45-year-old teacher from Carrollton developed a red, itchy rash after a gardening session. Through a virtual appointment, we diagnosed contact dermatitis and prescribed topical steroids.
Evidence-Based Support for Telehealth Care
Multiple studies in recent years confirm the safety and effectiveness of virtual care:
- A 2022 study in The Journal of Telemedicine and Telecare found that 96% of urgent care visits completed via telehealth were managed without escalation to in-person care.
- A 2021 CDC review during the pandemic found that telehealth visits led to appropriate prescribing practicesand timely interventions.
- A 2023 American Academy of Family Physicians (AAFP) report endorsed virtual visits as a reliable modality for managing mild-to-moderate acute complaints
“The research reflects what we see in practice—virtual care is here to stay, and when done right, it meets both clinical and patient satisfaction goals.”
— Dr. Harveer Parmar, MD
First-Line vs. Second-Line Care Approaches (Telehealth Context)
Condition |
First-Line (Virtual) |
Second-Line (In-Person) |
Alternatives |
UTI |
History + Symptoms → Antibiotics |
Urine test if unresolved |
In-clinic visit |
Sore throat |
Virtual eval + rapid strep order |
In-person throat swab |
Treat empirically if high Centor score |
Rash |
Video eval + photo upload |
Skin scraping/biopsy |
Trial of topical treatment |
Sinus infection |
Symptoms + nasal exam on video |
Imaging for chronic cases |
ENT referral |
Common Misconceptions About Online Urgent Care
❌ “You can’t really diagnose anything without touching the patient.”
✔️ While physical exams are important, many conditions are diagnosed based on history and visuals—and we refer you in-person if needed.
❌ “It’s just a video chat with no follow-up.”
✔️ At Health Express Clinics, we document, prescribe, and follow up just like an in-person visit.
❌ “It’s not as secure as a regular clinic visit.”
✔️ Our platform is HIPAA-compliant, encrypted, and hosted on secure medical-grade software.
Local Relevance in Lewisville and DFW
At Health Express Clinics, we understand that access to urgent care in the Dallas-Fort Worth metroplex can be delayed due to:
- Long ER and urgent care wait times
- Transportation barriers
- Work and school schedules
- Ongoing public health crises (e.g., COVID-19, flu season)
That’s why our virtual urgent care services are designed to serve patients in Lewisville, Denton, Carrollton, and surrounding areas—same-day, often within hours.
When to Seek Emergency or In-Person Care
Always seek in-person or emergency care if you experience:
- Chest pain or difficulty breathing
- Fainting or confusion
- Major trauma or bleeding
- Suspected stroke or heart attack
- High fever in infants
- Severe allergic reactions
We’re here to triage and direct you to the most appropriate level of care.
Why Choose Health Express Clinics for Online Urgent Care?
✅ Fast, reliable access to a licensed telemedicine doctor
✅ Same-day virtual appointments, including evenings
✅ Prescriptions and lab orders sent directly
✅ Affordable self-pay rates and insurance accepted
✅ Based right here in Lewisville, serving all of DFW
“When you’re not feeling well, the last thing you want is a long wait. Our online urgent care is designed to bring high-quality care directly to you—wherever you are.”
— Dr. Harveer Parmar, MD
Schedule Your Virtual Appointment Today
Need care now? Don’t wait in line—book your virtual consultation with Health Express Clinics today.
📱 Schedule a virtual appointment online
💊 Get diagnosis, treatment, and prescriptions from the comfort of home
🌐 Serving Lewisville, Flower Mound, Addison, The Colony, and surrounding North Texas